THE AMOUNT OF YOUR COMPENSATION ENTITLEMENT

The amount of your possible compensation claim is set out in Art. 7 of Directive EU 261/2004. Depending on the distance between the departure and arrival airports, the entitlement per person is:

1. 250 EUR for a flight distance of up to 1500 km
2. 400EUR for all flights within the EU with a flight distance of over 1500 km
3. 400EUR for a flight distance of over 1500 km - 3500 km
4. 600EUR for a flight distance of over 3500 km

As every passenger has a right to claim compensation, a four-person family can quickly reach compensation of 2,400 EUR for a flight distance of more than 3500 km.

If the airline offered you an alternative flight, the amount of your entitlement to compensation may be reduced by 50%. The deciding factor is how much the arrival time of the alternative flight deviates from that of the original flight. A reduction of 50% is only possible with a deviation of up to two hours under no. 1, up to three hours under no. 2/3 and up to four hours under no.4.

Alongside the entitlement to compensation, depending on the individual case you may also be entitled to compensation for rebooking, accommodation or cancellation costs.